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DGSC Resource Links
Display # 
1   Link   Are You Ready to Fight a Giant?
563
2   Link   On the Nordstom Analagy
679
3   Link   Customers Know When They’re Valuable
604
4   Link   Is Louis Viutton Delivering an Effective (Customer) Experience?
3532
5   Link   Maintaining the Customer Experience
621
6   Link   Making the Most of Customers (Good Article on “Disruption”)
524
7   Link   Product Companies: Don’t Undersell Services
578
8   Link   Starbucks, Mercedes, P&G Reveal Secret Sauce
607
9   Link   The Cluetrain Manifesto (Excellent …)
516
10   Link   The Dark Side of Trust (Good Article)
699
11   Link   The Luxury Touch (Excellent Article)
615
12   Link   The 3 “Ds” of Customer Experience
604